Great Prices But Sizing Is 100 WRONG Read Before Ordering 🚨
I am writing this to warn fellow online shoppers about my terrible experience with sizing after purchasing several items online. I found some pieces at great prices, but when the order arrived, nothing fit correctly based on the size chart provided. My ultimate conclusion, which I wish I had known beforehand, is exactly what I ended up writing in my short initial comment: "Great prices go 1 size up." Because the sizing was so completely off compared to the expectations set, I immediately felt compelled to leave a review and engage in a conversation with customer service to resolve the frustrating exchange process.
Customer: I received my order, and everything is far too small. I followed your size chart, but this is clearly a major issue, which is why I noted that people should "go 1 size up" in my initial review.
CS Rep: I am so sorry to hear that you are dealing with a sizing discrepancy. That is incredibly frustrating, especially after waiting for your order to arrive.
Customer: Frustrating is an understatement. Now I have to pay to ship it all back and hope the next size fits correctly. Is there anything you can do about the return shipping fee, since the sizing is clearly inconsistent on your end?
CS Rep: I completely understand your concern about the additional costs. Given that this is a verified sizing issue impacting your entire order, I can certainly provide you with a complimentary prepaid label for the exchange.
Customer: That helps significantly. Can we process an exchange for the next size up immediately then?
CS Rep: Yes, absolutely. If you adored this information along with you want to receive more details with regards to GraceQueens Discount kindly visit our own web-page. I'm initiating the exchange now for all items to be sent in the next available size, and you will receive the prepaid return label via email within the next hour.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and ordering their true size, only to be disappointed.