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π¨ WARNING: 55 Minutes Wasted For HORRIBLE Customer Service
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<br><br><br>I wanted to share my terrible shopping experience as a serious warning to anyone considering visiting this boutique. I had fallen in love with their items on social media, but my attempt to shop in person was a complete disaster. The service was simply<br>HORRIBLE customer service<br>. I drove 55 minutes to the Bronx to find a small space where no one greeted me, and the associates just stared. I asked about a specific item and a size, but no one offered any assistance. I was prepared to buy two dresses, but I left annoyed with the service and the long drive I just took. If you have any inquiries relating to where and the best ways to make use of [https://www.gracequeens.com/blogs/news/this-long-blazer-fixed-my-entire-wardrobe-crisis-an-honest-review GraceQueens Official Website], you can contact us at our web page. My conclusion is that it's obvious, they don't care about anything but income. I felt compelled to leave this review and contact their customer service to demand accountability for the wasted time and effort.<br>Customer: I drove almost an hour specifically to visit your Bronx location after seeing an item on Instagram, and the service I received was genuinely atrocious. I asked about an item and a size, and no one offered any help.<br>CS Rep: I am deeply sorry to hear about your experience in the store. Driving 55 minutes only to feel ignored is completely unacceptable, and I sincerely apologize for the lack of greeting and assistance from our associates.<br>Customer: I was ready to spend money, but frankly, I didn't even want to try anything on because of the terrible ambiance. I need to know if the dress I saw on Instagram (the blue sequin one) is actually available anywhere, or if my entire trip was a total waste.<br>CS Rep: I completely understand why you left feeling so frustrated. Let me check our central inventory for that specific blue sequin dress right now. If it is available, I can arrange free expedited shipping for you as compensation for the terrible service you received in-store.<br>Customer: That would be helpful, but I sincerely hope you address the in-store staff training. Social media may gain you a following, but customer appeal matters more than income.<br>The reason I left this review on the website is to hopefully prevent others from falling into the same trap.<br><br>
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